Returns & Exchanges
Norse Projects offers a 14-day return policy from the date of receipt, provided items are returned in their original condition with all tags attached. We aim to ensure a seamless process for all international and domestic orders to maintain our commitment to quality service.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Package
Securely pack your items in their original packaging and include the completed return form to ensure efficient processing at our warehouse.
- 3.Ship Items
Attach the provided prepaid shipping label to the outside of your parcel and drop it off at your nearest authorized courier location.
- 4.Refund Processing
Once our quality control team inspects and approves the returned goods, your refund will be issued to the original payment method within 5-10 business days.
