Frequently Asked Questions
Everything you need to know about your Norse Projects order.
Where does Norse Projects ship from?
All orders are dispatched from our central warehouse in Copenhagen, Denmark, ensuring the highest standards of quality control and handling.
What is your return policy?
We offer a 14-day return window from the day you receive your package. Items must be returned in original condition with all tags attached.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's tracking portal.
Do you offer international shipping?
Yes, we ship worldwide using premium carriers like DHL and FedEx to ensure reliable and fast delivery to most global destinations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I determine my size?
Each product page includes a detailed size guide with specific measurements. Our garments generally follow a Scandinavian aesthetic with a regular or slim fit.